We now manage the annual Pensioner Free Travel entitlements on behalf of Centrelink and the Department of Veteran's Affairs (DVA).
Because travel should be easy and accessible, we’re pleased to be able to offer West Australian pensioners two free trips every year. Your Free Travel entitlement can be redeemed for two single journeys or a single return journey on any Transwa service.
If you wish to take advantage of your Free Travel entitlements, please contact our team via email, phone or in person through one of our Booking Centres or Accredited Agents. If you have registered you can also book online. For multi-leg bookings using your Free Travel entitlement you will not be able to book online, please contact us directly to make a booking.
As a thank you for your service, holders of a registered Western Australian issued DVA Pensioner Concession card are eligible to receive two single trips or one return trip on any Transwa service each calendar year. Holders of a registered Western Australian issued DVA Gold card are eligible to four single or two return trips.
To book, please visit one of our Booking Centres or Accredited Agents or contact our team via email or phone. If you have registered you can also book online. For multi-leg bookings using your Free Travel entitlement you will not be able to book online, please contact us directly to make a booking.
How do I apply?
It's simple to apply for your Free Travel entitlements. Simply complete our online registration form and submit a copy of your valid concession card(s). Please make sure to send copies of both sides of your card(s). If you would prefer to apply via post or email, please download the Registration Form and send the completed form, along with photocopies of your valid concession cards, to firstname.lastname@example.org or to:
Reply Paid 85335
Locked Bag 7
PERTH WA 6849
How do I book?
Once you have registered with us, you can book your Free Travel entitlement ticket by visiting one of our Accredited Agents, Booking centres, online or over the phone. Remember to carry your valid Concession Card on your travels.
For further information, please view our FAQs page.