Train and Coach Luggage Conditions
The normal free luggage allowance on Transwa services is one (1) piece of stowed luggage not exceeding 20kg per piece and one (1) piece of carry on luggage not exceeding 7kg. All additional luggage will incur a fee of $10.00 per item (maximum of two (2) items).
Passengers are responsible for the labelling and handling of their own luggage.
Please Note:
All items to be carried must be packed properly, sealed, be of a manageable size and shape. The weight allowance is 20kg per item (maximum total of 2 items) with a total weight of 40kg. Where the physical attributes of a Transwa staff member makes lifting and handling of such items difficult, the passenger will be obliged to render the staff member assistance.
Stowed Luggage
Stowed luggage is limited to luggage of a personal nature that would consist of a person’s clothing and other personal items such as:
· Toiletries;
· Collapsible prams, pushers and baby carriers;
· Collapsible wheelchairs;
· Personal tool boxes (of a reasonable size);
· Collapsible fishing rods;
· Sporting items (of a reasonable size);
· Small electrical items packed in original packaging; and
· Suitably packaged and sealed alcohol.
Luggage will only be accepted in bona fide packaging such as:
· Suitcases;
· Overnight bags;
· Backpacks;
· Eskies (not to contain perishable food items); and
· Other substantial carry bags (sealed).
Please note that allocated areas for wheelchairs and gophers on Transwa services are not for prams or strollers.
Carry-on Luggage
Hand held carry-on luggage (maximum of one (1) item with a weight not exceeding 7kg) may include camera cases, video bags, laptop computers and items of a similar size (must be able to fit into the overhead storage compartment).
Please note:
Transwa accepts no liability for items such as cameras, electrical goods, jewellery, money, tools, bicycles, surfboards, golf clubs or any other luggage that is fragile or that is not suitably labelled.
Luggage storage facilities are not available at Transwa stations and pick-up points.
Carriage of Bicycles and Surfboards
Bicycles and surfboards will be carried on all services (excluding the Prospector) if space permits. Both will incur a fee of $10.00.
· Bicycles – to fit in storage compartment. It is recommended that bicycles be pre-booked as space is limited.
· Surfboards and bodyboards - items must be suitably packaged.
Prohibited Luggage
For the comfort and safety of all passengers the following items will not be accepted as luggage on Transwa services under any circumstances.
All services:
· Perishable foods;
· Flora and fauna - no live plants, livestock or pets (other than guide dogs). Flower arrangements can only be carried as personal carry-on luggage;
· Dangerous goods – any fuels, oils, solvents, ammunition, acids, radioactive material or chemicals or explosives;
· Windsurfing boards, surf-skis and kayaks;
· All gas cylinders including diving tanks (this does not include medical oxygen for personal on board use);
· Large electrical items; and
· Small machinery - no fuels or oils.
Prospector only:
Bicycles, surfboards and bodyboards.